The hotel offers amenities for your comfortable stay and unforgettable experiences
Well-Equipped Kitchenette
“I was pleasantly surprised by the kitchenette, which came fully equipped with all necessary utensils and even a coffee maker that doubled as a kettle!” view full review
Cozy Lounge Retreat
“The lounge on the 15th floor was a good spot to relax, offering complimentary tea and coffee all day and a lovely atmosphere to unwind.” view full review
Comfort in Every Corner
“The spacious room had an amazing kitchenette, making it easy to prepare light meals and snacks right at my convenience.” view full review
Game Room Fun
“The ground floor game room was a fantastic addition, offering entertainment options I wish I had discovered sooner!” view full review
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Billiard tables
Guest Parking
Cookware/ Kitchen utensils
Services
Valet parking
Dry cleaning
Tours/Ticket assistance
Dining
Restaurant
Bar/ Lounge area
Business
Fax/Photocopying
Spa & Leisure
Sun terrace
Sauna
Massage
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Bathroom telephone
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
CD player
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
501 Post Street,
San Francisco,
California,
United States,
94102,
California
Map view
street view
501 Post Street,
San Francisco,
California,
United States,
94102,
California
City landmarks
Harbour
Pier 39
2.3
km
Grant Avenue
Chinatown
1.1
km
Monument
Lombard Street
2.1
km
Market
Ferry Building
2.0
km
Gallery
San Francisco Museum of Modern Art
1.0
km
Harbour
Fisherman's Wharf
2.3
km
Cable Car
Cable Car Museum
1.2
km
Tower
Coit Tower
2.2
km
Public Building
San Francisco City Hall
1.5
km
Museum
Contemporary Jewish Museum
870 m
Museum
Exploratorium
2.3
km
Museum
Asian Art Museum
1.6
km
Church
Grace Cathedral
670 m
Historic Site
Painted Ladies
2.4
km
Island
Alcatraz Island
4.5
km
Event hall
Moscone Center
950 m
Museum
Children's Creativity Museum
1.2
km
Cable car ride
2.3
km
Museum
Museum of the African Diaspora
780 m
Mall
Westfield San Francisco Centre
630 m
Mall
The Original Ghirardelli Ice Cream & Chocolate Shop at Ghirardelli Square
2.3
km
Church
St. Patrick's Catholic Church
890 m
Mall
Ghirardelli Square
2.3
km
Museum
Mechanical Museum
2.5
km
Baseball Stadium
Oracle Park
2.1
km
Museum
Wells Fargo History Museum
1.2
km
Fountain
Lotta's Fountain
1.9
km
Nearby
Shopping Area
Union Square
240 m
Bush St What3words: ///also.secret.ever
Dragon's Gate
500 m
Gallery
Xanadu Gallery
390 m
Restaurants
The Cheesecake Factory
310 m
251 Geary St Fl 8
Lori's Diner
270 m
500 Sutter St
Honey Honey Cafe & Crepery
170 m
599 Post Street
Colibri Mexican Bistro
140 m
438 Geary St
Daily Grill
170 m
347 Geary St
Akiko's Sushi Bar and Restaurant
90 m
431 Bush St btw Claude Ln & Mark Ln
Level III Restaurant
110 m
515 Mason St JW Marriott San Francisco Union Square
Mason Diner
160 m
320 Mason St
Cesario's
120 m
601 Sutter St
Katana Ya
110 m
422 Geary Street
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
spacious rooms
great location
pushy sales tactics
limited dining options
7.6/10
Very good
Rooms
8.5
Location
8.5
Service
8.1
Dining
6.3
Guest reviews
7.6/10
based on 8 reviews
8.5
8.5/10 based on 1050 reviews
John
United States,
April
2024
6.6/10
My stay at the hotel was a mix of comfort and convenience. While the rooms were cozy and well-equipped with all the essentials for a quick meal and coffee, the sofa bed took up too much space in one of the rooms. The location was a bit rough in some areas but great for walking to Union Square. The service was efficient, but some staff could benefit from better training. The dining options were limited but the facilities were satisfactory.
Rooms
8.0
The rooms were comfortable, with big beds and plenty of pillows. The amenities for a quick meal were handy, but the sofa bed in one room was a bit cramped.
Service
7.0
The service was efficient, and the location was convenient for walking to Union Square.
Location
6.0
The location was a bit rough in some areas, but overall good for accessing Union Square on foot. The staff were honest about the surrounding neighborhood.
Dining
5.0
The dining options were limited, but there were home-grown organic fruits available. The fitness center was not well-equipped.
Facilities
7.0
The hotel facilities offered dry cleaning, laundry, valet parking, and tours/ticket assistance.
Andrew
United Kingdom,
January
2024
7.4/10
My stay at Club Donatello was a mix of spacious comfort and pushy sales tactics. The room I stayed in was extremely spacious and comfortable, with an extra seating area, perfect for hosting guests. On the downside, the pushy breakfast offer left a negative impression.
Rooms
8.0
The room was spacious by San Francisco standards and very comfortable.
Service
7.0
The staff was quick and helpful, though some lacked knowledge.
Location
9.0
The location is amazing, just a couple of minutes walk from Union Square, making it easy to explore various attractions.
Dining
6.0
The offer for a breakfast felt like a sales pitch, only available via room service.
Facilities
7.0
The hotel offers typical facilities for a comfortable stay.
spacious rooms
pushy sales tactics
John
United Kingdom,
September
2023
8.8/10
The hotel had lovely, very comfortable rooms with all the necessary amenities close to everywhere I needed to go. The service was awesome, very efficient and friendly. The location was super convenient, close to shopping, transportation, and Chinatown. The dining was cheap and cheerful, offering a variety of handmade pasta options. The facilities were great for a comfortable stay.
Rooms
9.0
The rooms were spacious, comfortable, and well-equipped with all the necessary amenities.
Service
9.0
The service was awesome, very efficient and friendly.
Location
9.0
The location was great, close to shopping, transportation, and Chinatown.
Dining
8.0
The dining was cheap and cheerful, with a variety of handmade pasta available.
Facilities
9.0
The facilities were great for a comfortable stay.
comfortable rooms
limited dining options
Greg
United States,
September
2023
8.2/10
My stay at the hotel was delightful! The rooms were fresh, clean, and wonderfully presented, equipped with a coffee maker and even a TV in the bathroom. The staff were super friendly and helpful, ensuring a lovely experience. The location was great, convenient to many shopping and sightseeing areas. However, the dining options were limited and could be improved.
Rooms
9.0
The rooms were fresh, clean, and wonderfully presented, with all the necessary amenities like a coffee maker, sink, fridge, and microwave.
Service
8.0
The staff were super friendly and helpful, making my stay enjoyable.
Location
9.0
The hotel's location was good and easy to access various shopping and sightseeing spots.
Dining
7.0
The dining options were limited, but the service was satisfactory.
Facilities
8.0
The hotel's facilities were convenient and well-maintained.
Robert
United Kingdom,
August
2023
7.8/10
I had a pleasant stay at the hotel. The rooms were very clean and comfortable, although the proximity to noisy compressors on the roof was a bit of a downside. The service was friendly and accommodating, especially with helping the elderly guests. The location was superb, just a few minutes' walk from Union Square, making sightseeing a breeze. The dining options were decent, offering fresh seasonal fruits, but not particularly outstanding. The facilities overall were satisfactory.
Rooms
8.0
I found the rooms to be very clean and comfortable, providing a cozy space for relaxation.
Service
8.0
The staff members were mostly polite and friendly, going the extra mile to assist elderly guests and ensuring a pleasant stay.
Location
9.0
The hotel's location near Union Square was fantastic, offering easy access to the city's main attractions and transportation options.
Dining
7.0
The dining experience offered fresh seasonal fruits, which was a nice touch, but the variety could have been improved.
Facilities
7.0
The hotel provides the necessary facilities for a comfortable stay, although nothing particularly stood out.
David
United States,
July
2023
8.6/10
I had a wonderful stay at this hotel! The rooms were spacious, clean, and well-equipped with a microwave and fridge, making it super convenient. While it was quiet and comfortable, overlooking a famous night club on New Year's Eve added some excitement. The sofa bed and king bed were a perfect setup for our group of 4 guests. The service was top-notch, especially with the bonus of lounge access. The location couldn't have been better, just a block away from Union Square, making it perfect for exploring the city. The dining experience, although complimentary, was a bit lacking with no breakfast provided. Overall, the hotel offered great value for money with all the amenities one could need for a fantastic urban getaway.
Rooms
9.0
I loved the huge and clean rooms with a microwave and fridge. The sofa bed and king bed made it perfect for our group of 4 guests. Quiet and well set despite overlooking a famous night club on New Year's Eve.
Service
9.0
The staff was super friendly and accommodating, a real asset to the hotel.
Location
10.0
The location was fantastic, just 2 blocks away from Union Square, perfect for a urban getaway.
Dining
6.0
The complimentary dining turned out to be a bit disappointing with no breakfast provided.
Facilities
9.0
The facilities were excellent with all amenities and a terrace, offering great value for the price.
Colin
United Kingdom,
May
2023
6.8/10
The hotel was nice and big, with well-layed out and comfortable rooms. It was a bit noisy both from inside the hotel and outside. The service was friendly and fantastic, making us feel like we never want to stay anywhere else in San Francisco. The location was great for exploring nearby restaurants, shopping malls, and SF attractions. The dining experience turned out to be like a time-share travel presentation, and the fitness center was under-equipped. Despite these flaws, I would stay at the Donatello again.
Rooms
8.0
The rooms were well-layed out and comfortable, albeit a bit noisy.
Service
9.0
The service was friendly and fantastic, making us feel welcome.
Location
8.0
The location was great for exploring nearby attractions and restaurants, but it had some homeless individuals in the area.
Dining
5.0
The dining experience felt like a time-share travel presentation, and the fitness center was under-equipped.
Facilities
5.0
The facilities were underwhelming with the under-equipped fitness center.
Bob
United Kingdom,
April
2023
7.6/10
The hotel offers spacious rooms with a small kitchenette, great service overall despite occasional upselling attempts, a location near Union Square with easy access to local hot spots, and dining experiences aimed at promoting additional services.
Rooms
9.0
The room was larger than any other hotel I've stayed in at Union Square, spacious, and large enough for the 4 of us for three nights, featuring a small kitchenette.
Service
8.0
The service was very good overall, with the staff providing itinerary advice and useful services like dry cleaning, laundry, valet parking, and tours/ticket assistance; however, upselling attempts were noticeable at times.
Location
8.0
The location was great for accessing local hot spots in minutes, especially being near Union Square and public transportations; however, the proximity to the neighboring Tenderloin raised safety concerns at night.
Dining
6.0
The dining experience was focused on selling additional services and preparing snacks, with long interactions attempting to promote vacation rentals.
Facilities
7.0
The facilities were adequate but did not offer standout features compared to other aspects of the hotel.
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